Detroit Concierge
Position: Detroit Concierge
Type: Part-Time Contractor
Overview:
The Detroit Concierge Program provides local experts to ensure your guests have the best Detroit experience possible. Services include providing a Pop-Up Welcome Center (sharing recommendations on things to do, connecting people with resources, and answering questions about Detroit), greeting and welcoming guests, staffing an information or registration table, and directing guests to on-site or off-site events. Whatever you need, we’re your friends in Detroit.
Whether it's a Pop Up Welcome Center at the North American International Auto Show and MOVEMENT, greeters for the first annual 1001 Woodward Market, or "human arrows" to direct guests for Special D Events, our Detroit Concierge Team are ready to enrich all your guest experiences.
Position Responsibilities:
Staff Pop Up Detroit Welcome Center booths and tables
Recommend restaurants, bars, activities, events, etc. in Detroit
Answer Detroit-related questions
Greet guests at events
Work info/registration table
Provide assistance on tours
Successful Candidate Characteristics:
Friendly and engaging with excellent customer service skills
Passionate about Detroit
Knowledgeable of Detroit bars and restaurants, things to do in Detroit, landmarks, events and festivals (Some training will be provided)
Interested in learning about Detroit, its history, and current developments
Communicate effectively and efficiently
Work independently and as a member of a team
Able to multitask
Punctual and Detail-oriented
To Apply:
Interested candidates who meet the required qualifications should submit a resume to
admin@detroitexperiencefactory.org with subject: Detroit Concierge Applicatio.
Please include an answer to the following question: Describe your perfect day in Detroit.
No phone calls please.
About DXF
The Detroit Experience Factory (DXF) is a nonprofit that uses contextual storytelling and interactive experiences to educate locals and visitors about Detroit’s history, neighborhoods and innovations in order to promote inclusive prosperity in Detroit.
The Detroit Experience Factory is an equal opportunity employer and strongly encourages applications from Detroit residents, people of color, persons with disabilities, women and LGBTQ applicants.